CVS Health helps East Coast customers prepare for Hurricane Florence

As Hurricane Florence advances on the East Coast, CVS Health reports that it is taking a number of steps to make sure that its customers can get their medications. "The health and safety of our customers, patients, and colleagues are most important to us," said CVS Health executive vice president and CVS Pharmacy president Kevin Hourican.

As Hurricane Florence advances on the East Coast, CVS Health reports that it is taking a number of steps to make sure that its customers can get their medications. "The health and safety of our customers, patients, and colleagues are most important to us," said CVS Health executive vice president and CVS Pharmacy president Kevin Hourican. "In light of weather advisories and local warnings in effect in North and South Carolina, we're working hard to ensure that our customers have the medications they need to ride out the storm safely." The company is using text messages and email where possible to encourage patients to refill prescriptions in advance of the hurricane. In addition, through CVS Caremark, it has activated a process in which it can provide one-time emergency refills of a 10-day supply of medication for plan members in affected regions. While many CVS Pharmacy stores in areas with mandatory evacuation orders will be closed until it is considered safe to reopen, customers from affected areas who need refills can go to any open CVS Pharmacy location outside of the evacuation zone, the company said. Additionally, CVS Health recommends that patients take a waterproof bag with their current medication, even if it is empty, as the information on the bottle will help pharmacy staff with refill requests, and patients are encouraged to keep a written record of their current prescriptions among their valuable paper files.