Cigna: Integrated pharmacy, medical benefits improve overall health

Cigna's 2018 Value of Integration Study found that integrating pharmacy benefits with medical benefits can help individuals experience better health care outcomes and reduce employer costs.

Cigna's 2018 Value of Integration Study found that integrating pharmacy benefits with medical benefits can help individuals experience better health care outcomes and reduce employer costs. The study found that individuals with connected medical, behavioral, and pharmacy health benefits through Cigna experienced a 10% reduction in high-cost claims and a 9% reduction in out-of-network claims. Meanwhile, employers saved $193 annually for each covered person and $645 annually for each person that improved their overall health. "A person's physical and mental health are connected, and health care is best delivered—and produces the best outcomes—when it is connected as well," said Scott Josephs, MD, national medical officer at Cigna. "The results of this study demonstrate the value of our integrated, holistic approach to health care, and we'll continue to advocate for more integration on behalf of the people we serve." The study also found that connected benefits helped Cigna's commercial members improve their health care behaviors. Beneficiaries with integrated benefits were 22% more likely than other members to engage in care management programs as well as health coaching.