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Published on Wednesday, March 31, 2021

Human Rights Campaign and American Pharmacists Association Release New Guide on Trans Inclusion for Pharmacies on Trans Day of Visibility

Frank Fortin | | (202) 223-7189

WASHINGTON -- Today, the Human Rights Campaign (HRC) Foundation, the educational arm of the nation’s largest lesbian, gay, bisexual, transgender and queer (LGBTQ) civil rights organization, and the American Pharmacists Association (APhA) released a new guide for pharmacies on transgender and gender-diverse inclusion, “Providing Inclusive Care and Services for the Transgender and Gender Diverse Community: A Pharmacy Resource Guide.” The guide, released on International Transgender Day of Visibility, serves as an educational tool and a resource to pharmacists and pharmacy staff on how to be inclusive to transgender, non-binary and gender-diverse patients.

“Transgender, non-binary and gender-diverse people everywhere deserve competent care when visiting any health care provider, including pharmacies,” said Tari Hanneman, HRC Director, Health & Aging Program. “This resource, released today to mark International Transgender Day of Visibility, will help pharmacists and pharmacy staff provide trans-competent and trans-inclusive care to all of their patients. The Human Rights Campaign is proud to partner with the American Pharmacists Association on this critical resource.”

“We are proud to partner with the Human Rights Campaign to develop and share this resource on providing inclusive care and services for people that identify as transgender and gender diverse,” said Ilisa Bernstein, PharmD, JD, FAPhA, Senior Vice President, Pharmacy Practice and Government Affairs. “Helping pharmacists and pharmacy staff become familiar with the particular needs of patients that identify as transgender and gender-diverse is a high priority for APhA, and we are confident that our members will find this guide useful and applicable to their work. The pharmacy profession holds itself to the highest standards of conduct, and the lessons that can be learned from this guide promote treating patients that identify as transgender and gender-diverse with the utmost care and respect.”

The guide outlines six qualities of a pharmacy that is inclusive of transgender, non-binary and gender-diverse individuals, including knowledge of key LGBTQ terms, inclusive communication, gender-related data management, visible symbols of support, staff training and knowledgeable and patient-centered care. The resource then takes a deep dive into these six components and how pharmacies can implement these in their everyday work. Along with the full guide, HRC and APhA are also releasing several shorter versions that are accessible and easy for pharmacists and pharmacy staff to use throughout the day.

The release of this guide comes on International Transgender Day of Visibility. Held annually on March 31, Trans Day of Visibility is a time to celebrate transgender and non-binary people around the globe and acknowledge the determination it takes to live openly and authentically. Advocates also lift up the violence and discrimination that many transgender and non-binary people, especially trans women of color and Black trans women, still face.

Read the full resource guide here.

The Human Rights Campaign Foundation is the educational arm of the Human Rights Campaign (HRC), America's largest civil rights organization working to achieve equality for lesbian, gay, bisexual, transgender and queer (LGBTQ) people. Through its programs, the HRC Foundation seeks to make transformational change in the everyday lives of LGBTQ people, shedding light on inequity and deepening the public’s understanding of LGBTQ issues, with a clear focus on advancing transgender and racial justice. Its work has transformed the landscape for more than 15 million workers, 11 million students, 600,000 clients in the adoption and foster care system and so much more. The HRC Foundation provides direct consultation and technical assistance to institutions and communities, driving the advancement of inclusive policies and practices; it builds the capacity of future leaders and allies through fellowship and training programs; and, with the firm belief that we are stronger working together, it forges partnerships with advocates in the U.S. and around the globe to increase our impact and shape the future of our work.

The American Pharmacists Association is the largest association of pharmacists in the United States advancing the entire pharmacy profession. Our expert staff, and strong volunteer leadership, including many experienced pharmacists, allow us to deliver vital leadership to help pharmacists, pharmaceutical scientists, student pharmacists and pharmacy technicians find success and satisfaction in their work, while advocating for changes that benefit them, their patients and their communities. For more information, please visit

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