Education FAQs

APhA is committed to providing top-notch customer service for our learners. This page contains answers to some of our top questions, as well as information about enrollments, CPE transfers, and APhA disclosures. If you still have questions after reviewing this page, please contact our APhA Education Customer Service Team - you can expect to receive a response within 24-hours of your inquiry during normal business hours. You can also call 202-628-4410 during normal business hours.

Topics Covered:

Reissuing of Certificates And Verification Information
Enrolling And Managing Professional Credentials
CPE Monitor, CE Broker, BPS MyAccount
APhA Disclosures

HHS PREP Act and APhA's 20-hour Immunization Program

Under the Authority granted to it by the Public Readiness and Emergency Preparedness (PREP) Act, the U.S. Department of Health and Human Services (HHS) has authorized pharmacists to order and administer (and interns to administer) COVID-19 vaccines that have been approved or licensed by the Food and Drug Administration (FDA) to all individuals age 3 or older. Pharmacist interns must do so while acting under the supervision of a qualified pharmacist. Additionally, HHS has authorized licensed pharmacists (and interns) to provide all vaccines recommended by the CDC’s Advisory Committee on Immunization Practices (ACIP), and approved or licensed by the FDA, to all children ages 3 to 18 during the COVID-19 pandemic, regardless of state laws and regulations to the contrary. Both of these authorizations by HHS require that pharmacists (and interns) complete a practical training program of at least 20 hours that is approved by the Accreditation Council for Pharmacy Education (ACPE). This training program must include hands-on injection technique, clinical evaluation of indications and contraindications of vaccines, and the recognition and treatment of emergency reactions to vaccines. The APhA Pharmacy-Based Immunization Delivery Certificate Training Program provides 20 hours of training, including hand-on injection technique, clinical evaluation of indications and contraindications of vaccines, and the recognition and treatment of emergency reactions to vaccines. The APhA Pharmacy-Based immunization Delivery Certificate Training Program meets the 20 hour training requirement contained in the two HHS authorizations.

Reissue Certificates and Verification Information

Can I reprint my certificate?

If you have requested your certificate to be reissued recently, please check your APhA profile (My Account, Biographies & Attachments) Not There? - This may indicate you have more than one APhA profile / account. If two or more accounts are possible, please contact APhA's Education Customer Service Team, or call 202-628-4410 during business hours.

Any certificate earned prior to January 28, 2022 was on a prior elearning platform. However, please be assured that APhA has record of your completion. If you cannot find your certificate, please send us a request to have it reissued. There is a $25 fee, and we will place it on your APhA account for your convenience.

How to request a certificate to be reissued

Download and Complete

CoA Reissuing Instructions and Request Form

If paying by check, please download and mail the completed form as directed.
For all other payments, please download and email the completed form to APhA's Education Customer Service Team (Education@aphanet.org). The completed form can also be faxed to 844.390.3782
For your security, do NOT provide your credit card information in an email or on a fax.
You can call the APhA Customer Service Team at 202-628-4410 during normal business hours to also request your certificate, however, you will be asked to email the completed form.

Where is my reissued certificate?

Requests are being processed within 24 - 48 hours.
Once request is processed, the reissued certificate will be uploaded to your APhA profile / account and you should receive an email from Education@aphanet.org that it has been uploaded.
If you have already submitted the request, and it has been over two days, please login and click on My Account, Biography & Attachments where you should find your certificate. If you do not see the attachment, contact APhA's Education Customer Service Team at Education@aphanet.org or 202-628-4410 during business hours

To verify a pharmacist's training

Download and Complete

Verification of Training Program Completion Request Form

Submit the completed form as directed on the form.
A written release is required.
A $25 non-refundable fee per person being verified.
The form can also be faxed to 844.390.3782
If you are interested in verifying the training status of many pharmacists, please email info@pharmacyprofiles.com. Pharmacy Profiles provides credentials verification services for pharmacist licensure, sanctions, advanced credentials like certificate training programs, and state practice requirement tracking. Bulk discounts available.

CPE Monitor, CE Broker, BPS MyAccount

APhA uploads completed credit to CPE Monitor, CE Broker, and BPS MyAccount as appropriate. We do this through your updated APhA My Account. As long as your APhA account reflects your Succesully Verified NABP eProfile information, the earned credit will be transferred to CPE Monitor. If your APhA account has your Florida pharmacist or Florida pharmacy technician license number, then your credit will be transferred to CE Broker. And if you are completing a BPS recertification course, then we will pass the earned credit to your BPS MyAccount. For recertification credit, your APhA account must be updated with the additional information of your BPS ID (starts with IND-) and your respective BPS credential number.

If your credit is not showing on the respective systems, first verify what is on your APhA My Account. If you add any of the information listed above and your credit does not pass over, please reach out to the APhA Education Customer Service Team. It could be that your account was updated after 60 days after your completion. CE Broker and BPS MyAccount we can manually file after 60 days. CPE Monitor, ACPE will require a fee to file credit earned after 60 days and within 6 months.

CPE Monitor

Each ACPE-accredited organization, such as APhA, is required to file a learner's successfully completed CPE activity to CPE Monitor. APhA does this through the information you have entered on your APhA My Account. As the learner, you are responsible for updating your APhA My Account profile with your correct NABP ID & Birthdate before completing your course. Please note, the APhA account in which you are completing a CPE activity must have the Successfully Verified NABP e-Profile ID. If your account has incorrect information, please email the APhA Education Customer Service Team to have it updated.

When you complete a learning activity, your credit hours are immediately passed over to CPE Monitor*. *Your APhA account must be updated with your Successfully Verified NABP e-Profile ID
Transcripts of CPE are available on your CPE Monitor account, at the most 12 hours from the time the credit is claimed.
Log into your CPE Monitor account to verify your credit is showing. If it is not, please verify your My Account has your Successfully Verified NABP e-Profile ID
ACPE Policy: All credit must be submitted to APCE within 60 days. eLearnings must be completed before the UAN expiration date of the activity. To earn CPE credit for a live CPE activity, all live activities outside of the learning event, such as entering attendance codes and/or assessments, and evaluations must be completed WITHIN 60 days from the date of the live event. Any filing outside these ACPE boundaries and within 6 months will result in a fee which will be passed on to the learner.

CE Broker

If your Florida pharmacist and/or Florida pharmacist technician license number is notated on your APhA profile/online account, APhA transfers CPE data to the Florida CE Broker system
To verify if APhA has your FL license number, log into APhA's website and click My Account at the top of home page and check under License Information.
CE Broker does allow pharmacists to self-report their CPE.
Still have questions? Contact Education - CE Broker Question. Be sure to include your FL pharmacist license number.

BPS MyAccount

If you are a pharmacist completing a BPS recertification course, APhA passes the earned credit to your BPS MyAccount. For recertification credit, your APhA account must be updated with the additional information of your BPS ID (starts with IND-) and your respective BPS credential number.

APhA Disclosures

Christopher McKerrow declares that he owns stock in Kroger, Pfizer, and Walmart.

Ellyn Terry declares that she has served as a consultant for AstraZeneca.

All other APhA staff declare no conflicts of interest or financial interest in any product or service mentioned, including grants, employment, gifts, stock holdings, and honoraria.

Enrolling and Managing Professional Credentials

Who can enroll for an APhA learning activity?

Anyone can enroll and learn! APhA education is here for every pharmacist, for all of pharmacy. Without logging in, one can check out a sample of our offerings - Featured Courses, Free Courses, and Advanced Training Programs and Board Prep and Recertification Resources. To enroll or view all the eLearning and Live courses available to you, you will be required to have an APhA account. If you do not have one, you can register for one at no charge. There are two ways to enroll and get access to APhA courses.

Though APhA's Learning Library using the robust filters, open and if interested, Enroll or Add to Cart, pay online (if applicable), and start learning.
If you have registered for an APhA course through one of our licensed partners which is hosting and/or providing the APhA course - that Organization's organizer will provide you with a link to gain access to the required course materials. You have to register for the course from that organizer and there could be a cost associated with the registration.

Is an APhA membership required to take an APhA learning activity?

No, a membership is not required. You can register for a free online account if you do not already have one. However, we do have several activities that are available only to members, such as Hot Topic webinars and eLearnings. And several activites, the member level rate is lower.

Not a Pharmacist? No problem! Anyone can take an APhA learning activity.

Create a CPE Monitor account and obtain a NABP e-Profile ID
Register for a free online APhA profile through the login button (if you do not have one already).
Update your APhA profile with your NABP e-Profile ID and Birthdate and click the button to Verify. You can then go to your CPE Monitor account, download the Transcript of CPE, and submit to your respective board.

House your Professional Credentials

Pharmacy Profiles provides a free, convenient, secure way for pharmacists to keep track of all professional credentials, including completion of certificate training programs, BPS certification, licensure, and more. Built by pharmacists for pharmacists, Pharmacy Profiles helps you maintain a single, central repository of all of your professional information. It’s easy to set up and manage because much of the information in your Profile will be automatically added for you from industry leading organizations such as NABP, ACPE, NCPDP, and others. You will need to review your Profile information, add to it, and keep your Profile up-to-date. This will increasingly be critical to employers, health plans, and others with whom you engage. Physicians and other health care providers regularly attest and re-attest to their professional credentials. Pharmacy Profiles is your step along that path.

Learn more about how Pharmacy Profiles can enhance your role as a patient care provider and Claim your Free Pharmacy Profiles Account Today!